Adept IT Solutions Welcomes Three New Staff Members

June 21, 2021

Adept IT Solutions is one of the fastest growing IT companies in the Newcastle area, so it is no surprise that we have expanded our team once again!   

This week we are introducing three new IT Support Engineers: Archie, Shane, and Kim.

These experienced engineers will be able to assist our clients through exceptional phone communication and resolution skills. They each have specializations in customer experience, security, and operations to name just a few.

Archie has over three-year experience in IT Support Engineering. He will be assisting with clients to troubleshoot problems and resolve them for our clients.

“I am excited to apply my knowledge and skills to Adept IT Solutions. I am looking forward to growing within the company, taking on new opportunities and learning new skills”.

Shane is an experienced IT Support Engineer with over fifteen years working in the IT industry. He will be working alongside our team to ensure that our standards of fantastic customer service are upheld.

“I am proudly focused on customer service and will be applying these communication skills to my work at Adept IT Solutions. I always make sure I am smiling whilst on a call no matter the situation”.

Kim has had over thirteen years experience working as an IT Support Engineer as well. She will be ensuring that every clients issues are resolved through applying her experience.

“It is wonderful to join such a well-rounded team of enthusiastic support engineers. I am looking forward to applying my expertise and skill to assist our clients at Adept IT Solutions”.

Through employing these accomplished individuals, we can maintain and provide exceptional IT solutions, service and support.

Please make sure you reach out if you too would like to become a part of the Adept IT Solutions team today.

Please feel free to contact us on 1300 4 23378 (ADEPT) or email us at

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