Adept IT Solutions is looking for IT Support Engineers

September 27, 2021

Adept IT Solutions are looking for suitably qualified and enthusiastic IT Support Engineers to join our fast-growing Managed IT Services Team in Newcastle.

You will work with our customers providing exceptional IT Service and Support throughout Australia.

These full-time roles have standard working hours of 8.30am – 5.00pm Monday through Friday.

We offer a modern work environment, certified training and qualifications, free barista grade coffee, bonuses, ample parking and an awesome team.

This is an opportunity to build your IT career within a highly motivated and skilled team of specialists.


IT Support Responsibilities / Skills:
  • Previous experience working in Managed IT Services
  • Help desk support
  • On-site support
  • General technical service provisioning
  • Technical and procedural documentation
  • General IT support service knowledge in PC and MAC environments
  • Exceptional customer service and communication skills both written and verbal
  • Sound understanding of the Microsoft 365 administration portal
  • Outstanding phone manner and issue resolution skills
  • Degree or Diploma in Information technology / Networking or similar discipline
  • Understanding of networking fundamentals and infrastructure (LAN, WAN, TCP/IP, DHCP, DNS)
  • Proven ability to troubleshoot and solve technical issues
  • A proactive, innovative, outcome focused approach, bringing energy into the workplace
  • Exceptional communication, time management and multi-tasking skills
  • Proven ability to work and perform in a high paced active environment
  • Valid driver’s license and police check

Adept IT Solutions is one of the region’s most successful and fastest growing IT Services & Support Companies.

Adept IT Solutions offer a wide range of Managed IT Services to a diverse customer base throughout Australia.

If you’re as passionate about delivering unparalleled service as we are, please apply through our SEEK job listing, or by directly emailing hr@adept-it.com.au.

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