Optus Data Breach – What does this mean for you?

September 23, 2022

In what was supposed to be a National Day of Mourning for her Majesty the Queen, however, an estimated 9.8 million Australians have been involved in a cybersecurity breach.

The Optus Data Breach was notified to the public yesterday, Thursday 22 September 2022 at 2:00 PM, where Optus made an official announcement of an investigation into the possible unauthorised access of current and previous Optus customers information.

Read about the breach here from Optus.

Optus Data Breach
Optus Data Breach

Although it is unclear where the attack originated from, the Australian Competition and Consumer Commission (ACCC) Scamwatch has advised all Optus customers to change their password now, to avoid any identity theft. “If you are an Optus customer, your name, date of birth, phone number, and email addresses may have been released. For some customers identity document numbers such as driver’s licence or passport numbers could be in the hands of criminals,” Scamwatch said in a statement.

Optus continues to investigate, however, there is a lot of uncertainty about what this means, for not only individuals but also businesses. “We are devastated to discover that we have been subject to a cyberattack that has resulted in the disclosure of our customer’s personal information to someone who shouldn’t see it,” said Kelly Bayer Rosmarin, Optus CEO.

Optus reiterates that services remain safe to use and are operating as normal. “While we are not aware of customers having suffered any harm, we encourage customers to have heightened awareness across their accounts, including looking out for unusual or fraudulent activity and any notifications which seem odd or suspicious. Current services, such as mobile and home internet are not affected, and the messages and voice calls of customers have not been compromised.”, Optus said in their official media release statement.

Optus Data Breach
Optus Data Breach

With the Optus Data Breach, it does flag for all of us to be diligent with our security and Cybersecurity Awareness.

Clients with Adept IT Solutions security and compliance platforms in place are secure.

To further minimise chances of Cybersecurity breaches, Adept IT Solutions offers a comprehensive Cybersecurity Awareness and Training solution. This platform is designed to educate and mentor employees in Cybersecurity and Compliance Standards. And the results are astonishing!

Gap Analysis Report BEFORE training:

Optus Data Breach – What does this mean for you? - Adept IT Solutions | IT Service and Support Newcastle, Hunter and Central Coast

Gap Analysis Report AFTER training:

Optus Data Breach – What does this mean for you? - Adept IT Solutions | IT Service and Support Newcastle, Hunter and Central Coast

Cybersecurity is a critical aspect of any business, protecting the private data of organisations and their clients from malicious attacks.

Continuous education is a necessary tool to train employees proficiently in both cybersecurity risks, such as phishing attacks, ransomware awareness, and essential business policies. It is critical that businesses not only inform their employees about appropriate cybersecurity practice but to ensure employees can put this knowledge into effect. Regularly confirming cybersecurity risk incurred by employees is as low as possible reduces the chances of a security event or incident. This can reduce events that could incur significant reputational cost as well as expenditure to repair any damage via the employment of an IT support agency, or other provider.

Adept IT Solutions’ online Cybersecurity training platform provides an educational platform unmatched by our competitors. Our intuitive, tailored product can be personalized to the requirements of your business, ensuring that you have a custom product that educates your employees about targeted threats within industry sectors.

Cybersecurity Awareness Training

Adept IT Solutions’ Cybersecurity Awareness Training will provide your business with a detailed gap analysis, identifying and tracking individual risk areas for each participating employee. Once the system has collected this information, Adept IT Solutions’ Cybersecurity Awareness Training can provide your company with detailed monitoring and reporting. This will allow managers to see and understand employees progression, track overall performance and demonstrate compliance throughout all levels of your business.

This training ensures that your employees can identify and report threats with an understanding of the associated potential security risks.

Simulated Phishing

Adept IT Solutions’ Simulated Phishing platform has the ability to send out simulated phishing emails. These emails utilise realistic templates to create a practical assessment, enabling a real world test of employee training. These emails are entirely harmless but provide a simulated example of the types of activities and information that hackers would attempt to harvest from your employees. Simulated Phishing provides a safe method for the practical assessment of employees and whether they illustrate a real risk to your business.

Policy Management

Adept IT Solutions’ Policy Management allows businesses to centralize and digitize your policies, this ensures that they can easily be rolled out, amended, and securely stored. Policies can be automated to send reminders to employees on a periodic basis.

Unique to other policy platforms, Adept IT Solutions can offer a variety of training tailored directly to you and your staffs needs.

If you would like to know more about our targeted Cybersecurity Awareness & Training platform, please feel free to contact Adept IT Solutions on 1300 4 23378 (ADEPT) or email us at info@adept-it.com.au.

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