Adept IT Solutions earns 1st Microsoft Solutions Partner designation

September 14, 2023

In October 2022, Microsoft launched a new Microsoft Cloud Partner program designed to recognise and work with businesses who are able to attain and demonstrate a high level of expertise in cloud-based technologies.

The Microsoft Cloud Partner program and Microsoft Solutions Partner level is a designation which requires IT service and support businesses like Adept IT Solutions to meet a number of specific requirements including:

  • Modern work
  • Security
  • Data and AI (Azure)
  • Infrastructure (Azure)
  • Digital and app innovation (Azure)
  • Business applications

To be eligible to qualify and gain Microsoft Solutions Partner level in each of these categories, an organisation must meet a partner capability score. This score is a holistic framework for measuring performance, skilling and customer success.

Microsoft Solutions Partner Modern Work

Adept IT Solutions has earned Microsoft Solutions Partner Status

Adept IT Solutions is proud to be one of Newcastle and Lake Macquarie’s first Microsoft partners to attain this distinction by achieving high scores in the Microsoft Solutions Partner: Modern Work category.

“Previously, Adept IT Solutions was recognised as a Microsoft Silver Partner with many core competencies,” said Adept IT Solutions Managing Director, Paul Strang.

“We have a positive track record of servicing more than 500 clients in Newcastle, Lake Macquarie, the Hunter Valley and surrounding regions each year across various Microsoft products and are thrilled to be one of the first in our region to receive this recognition.”

Microsoft Solutions Partner – Modern Work

To attain a Microsoft Solutions Partner designation, a capability score of at least 70 points (out of an available 100 points) must be met across the three measured categories of partner performance, skilling and customer success and the organisation must attain at least one point in the below five individual metrics:

  • Performance category
  • Skilling – Intermediate certifications
  • Skilling – Advanced certifications
  • Customer Success – Usage growth
  • Customer success – Deployments

In the Modern Work category, Adept IT Solutions achieved ample points for helping both small, medium and large businesses to boost productivity and transition to hybrid working.

What Microsoft Solutions Partner status means for Adept IT Solutions customers

By achieving Microsoft Solutions Partner Status, Adept IT Solutions has been recognised as an expert in providing IT support solutions which enhance productivity and collaboration for our customers. The certification also acknowledges our ability to provide businesses we service with secure remote working environments.

By choosing an accredited Microsoft Solutions Partner in Adept IT Solutions, businesses can be assured we have been entrusted with the additional credibility and trust of the Microsoft brand. This enables us to stay at the forefront of information and technology from the world’s leading developers of software systems and applications.

This accolade from Microsoft serves as a testament to Adept IT Solutions unwavering dedication to providing end-to-end solutions that cater to the specific requirements of our clients. Our collaboration with Microsoft, continued growth and success allows Adept IT Solutions to empower the businesses we serve and help them to thrive in today’s rapidly evolving business landscape.

Please feel free to contact Adept IT Solutions on 1300 4 23378 (ADEPT) or email us at

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