Imagine if you could outsource your company’s internal IT Support but still retain the fast response times and friendly staff? Well now you can!
Adept IT Solutions offers an Integrated Managed IT Services approach that effectively acts as an extension to your company.
We can provide a holistic solution that ensures you can communicate efficiently and effectively to your staff and clients, through managing access, communications and services. We can adapt a solution that will follow your company through any changes in this growing industry.
Our prerogative is to provide exceptional support through on-site or remote support. At our core, we offer cloud-based solutions, IT compliance and auditing, technical support, and IT strategic planning. We are efficient, friendly and most importantly knowledgeable.
Adept IT’s services are cost effective and time efficient. In trusting Adept IT Solutions with any of your required IT support needs this allows your company to be strategic with its resources. We will ensure that any of your staff’s questions and concerns are answered and resolved. Our preventative maintenance system and our ISO27001 permitter security gateway will also minimise any potential threats before they have the ability to affect your system.
Our services allow you to stay focused on your business, ensuring that we can assist you in any way we can. We do this in five distinguishable ways.
Adept IT Solutions sets a benchmark for IT Support. We have individual automation processes that ensure any help request can be flagged, monitored and resolved. This is done so in a well-organized, resourceful and professional manner – all while keeping you informed about the status of the request. This process ensures our staff can manage all our solutions in an efficient way, meaning requests are dealt with fast and comprehensively every time.
Adept IT Solutions has a Preventative Maintenance Service Level Agreement in excess of 99.999% up time through business hours, we are amongst the best in the Australian IT Support industry.