Managed IT Services

Managed IT Services

Imagine if you could outsource your company’s internal IT Support but still retain the fast response times and friendly staff? Well now you can!

Adept IT Solutions offers an Integrated Managed IT Services approach that effectively acts as an extension to your company.

We can provide a holistic solution that ensures you can communicate efficiently and effectively to your staff and clients, through managing access, communications and services. We can adapt a solution that will follow your company through any changes in this growing industry.

Our prerogative is to provide exceptional support through on-site or remote support. At our core, we offer cloud-based solutions, IT compliance and auditing, technical support, and IT strategic planning. We are efficient, friendly and most importantly knowledgeable.

Managed IT Services - Adept IT Solutions

Adept IT’s services are cost effective and time efficient. In trusting Adept IT Solutions with any of your required IT support needs this allows your company to be strategic with its resources. We will ensure that any of your staff’s questions and concerns are answered and resolved. Our preventative maintenance system and our ISO27001 permitter security gateway will also minimise any potential threats before they have the ability to affect your system.

Our services allow you to stay focused on your business, ensuring that we can assist you in any way we can. We do this in five distinguishable ways.

  • We know how to clearly communicate, working with you to understand problems and present useful solutions. We aim to be fully integrated into your current workflow.
  • We alleviate any stress of not knowing why your system is not working the way it should. We are clear, concise and use a variety of contact methods to keep you in the loop.
  • We have diverse specialization and experience; our staff are the best of the best. They can assist you with more than just IT Support, we have a range of network, communications, consultants, sales and business specialists. With a thorough understanding of the exponentially evolving IT landscape our staff are constantly brushing up their skills with added certifications and training specific to their specializations. We all have individual specialized passions within IT Support and this enthusiasm is just an example of the dedication we spend finessing our craft.
  • We will recommend things with you in mind, for example our cloud solutions will be exactly the size and scale to your needs.
  • We are efficient, cost-effective and secure as a result Adept IT Solutions support some of the leading businesses in Newcastle, Hunter and Central Coast. Why not join us?

Adept IT Solutions sets a benchmark for IT Support. We have individual automation processes that ensure any help request can be flagged, monitored and resolved. This is done so in a well-organized, resourceful and professional manner – all while keeping you informed about the status of the request. This process ensures our staff can manage all our solutions in an efficient way, meaning requests are dealt with fast and comprehensively every time.

Adept IT Solutions has a Preventative Maintenance Service Level Agreement in excess of 99.999% up time through business hours, we are amongst the best in the Australian IT Support industry.

Please feel free to contact us on 1300 4 23378 (ADEPT) or 04888 23378 (ADEPT) or email us at info@adept-it.com.au