5 ways Managed IT Services can Reduce the Risk of Successful Cyberattacks

June 4, 2024

Businesses today face an ever-increasing threat from cyberattacks. These attacks can cripple operations, steal sensitive data, and damage reputations.

Managed IT services provide a comprehensive solution to these challenges by enhancing cybersecurity measures and reducing the risk of successful cyberattacks.

Let’s take a look at 5 ways managed IT services can safeguard your business against the growing menace of cyber threats.

Managed IT Service #1: Proactive Monitoring and Threat Detection

Managed IT Services can Reduce the Risk of Successful Cyberattacks proactive monitoring and threat detection IT support staff looking at computers

Managed IT service providers (MSPs) offer continuous monitoring of your network, systems, and data. This 24/7 vigilance is crucial in detecting anomalies and potential threats before they escalate into full-blown attacks.

The benefits of this are that managed IT service providers can quickly identify and respond to suspicious activities, minimising potential damage. The ability to proactively monitor, rather than being reactionary, increases the effectiveness of managed IT services.

The use of managed IT services containing sophisticated tools and technologies, such as intrusion detection systems (IDS) and security information and event management (SIEM) systems, allows IT support to keep a vigilant eye on your IT services.

Proactive monitoring and threat detection is a major tool used by managed IT services to safeguard your business from hackers and malicious individuals.

Managed IT Service #2: Regular Security Audits and Vulnerability Assessments

Managed IT Services can Reduce the Risk of Successful Cyberattacks regular security audits and vulnerability assessments

One of the key features of managed IT services is conducting regular security audits and vulnerability assessments. These assessments identify weak points in your IT security systems and provide actionable insights to strengthen them.

These regular security audits are incredibly important for any business seeking to safeguard sensitive information and data from hackers and malicious individuals. Regular assessments help in uncovering vulnerabilities that could be exploited by cybercriminals without the presence of secure IT support services.

These audits, similar to the proactive monitoring mentioned previously, allow businesses to minimise the potential impacts suffered from hackers. This is due to the fact that an attempted attack is more likely to be found prior to the full impact being felt.

Compliance plays a major role in how managed IT support services assist a business. Businesses today have certain compliance standards that must be met legally to continue to operate. Cybersecurity compliance is more important than ever, with the number of cyberattacks increasing as each year passes.

Regular security audits and vulnerability assessments are an effective way of ensuring that your business is up to standard. Not only to keep your sensitive information and data safe from hackers, but also as it is a legal responsibility.

Managed IT Service #3: Patch Management and Software Updates

Managed IT Services can Reduce the Risk of Successful Cyberattacks patch management and software updates

Managed IT services focus heavily on patch management and software updates to ensure the cybersecurity level of a business remains high. 

Cybercriminals often exploit outdated software and unpatched vulnerabilities. Managed IT services ensure that your systems are always up to date with the latest security patches and software updates.

Patch management involves the process of identifying, acquiring, testing, and installing patches (or updates) to software and systems. These patches are often released by software vendors to fix security vulnerabilities, bugs, and other issues that could be exploited by cybercriminals.

IT services containing software updates can include patches as well as enhancements and new features. Regularly updating software ensures that systems run smoothly and securely. Regular patching and updates close security gaps that could be exploited by cybercriminals. This proactive IT support approach significantly reduces the risk of successful cyberattacks.

Updates often include performance improvements and bug fixes. Keeping software current ensures systems run efficiently, reducing downtime and improving productivity.

Managed IT Service #4: Enhanced Email Security

Managed IT Services can Reduce the Risk of Successful Cyberattacks email security phising

Email remains one of the most common attack vectors for cybercriminals. Phishing, malware distribution, and other email-based threats pose significant risks to businesses. Managed IT services offer reinforced email security solutions to protect your communication channels and reduce the risk of successful cyberattacks.

Email threats come in various forms, including:


Deceptive emails that are designed to trick recipients into revealing sensitive information or clicking on malicious links.

Spear Phishing

Targeted phishing attacks aimed at specific individuals or organizations, often using personalised information.


Malicious software delivered via email attachments or links, capable of damaging systems or stealing data.

Business Email Compromise (BEC)

Fraudulent emails that appear to come from a trusted source, typically used to trick employees into making unauthorized financial transactions.

By implementing advanced filtering and phishing protection, managed IT services significantly reduce the likelihood of successful phishing attacks. This protection is crucial, as phishing is one of the most common methods cybercriminals use to breach businesses.

Email encryption ensures that sensitive information remains confidential, protecting your business from data breaches. This type of IT support is particularly important for industries handling personal data, such as healthcare and finance.

Managed IT Service #5: Employee Training and Awareness Programs

Managed IT Services can Reduce the Risk of Successful Cyberattacks man in front of staff training emplyees and awareness programs

Employee training and awareness programs within IT support services are crucial components of a strong cybersecurity strategy. Cybercriminals often target employees through social engineering tactics, phishing scams, and other deceptive methods to gain access to unauthorised systems.

Managed IT services provide comprehensive training programs to educate employees, transforming them into the first line of defence against cyber threats.

Human error is frequently cited as a major factor in cybersecurity incidents. By educating employees about the latest threats and safe practices, businesses can significantly reduce the risk of successful attacks. Awareness programs ensure that all staff members understand their role in maintaining cybersecurity.

This method within managed IT services is all about training employees on how to identify suspicious emails, including checking for unusual senders, poor grammar, and suspicious links or attachments. Establishing clear procedures for reporting suspected phishing attempts to IT or security teams allows for a more secure system.

Educated employees are less likely to fall victim to social engineering, phishing, and other cyber threats. Awareness programs significantly reduce the risk of human error leading to security breaches.

Preventing security incidents through training is more cost-effective than dealing with the aftermath of a breach. The costs associated with data breaches, including recovery, fines, and reputational damage, can be substantial.

Contact Adept IT Solutions Today

Adept IT Solutions, a leading provider of IT support in Newcastle, Central Coast, Lake Macquarie and Sydney areas, can support your business for all your IT service needs.

Through our managed IT services, we can provide your business with the professional IT support you deserve. To get in touch, contact us at 1300 423 378 (ADEPT) or email us at info@adept-it.com.au.

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